Title 24 Pro Service (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a project request, call, email, or communicate with us by text message.
Information We Collect
We may collect information you provide directly to us, including your name, phone number, email address, project address, project details, permit or HVAC information, files or documents you send us, and your communication preferences.
How We Use Your Information
- Respond to inquiries and provide requested services.
- Review project information and schedule or manage appointments.
- Communicate about testing, verification, appointments, reports, and project updates.
- Improve our website, customer service, and business operations.
- Send SMS messages when you have provided your phone number and consented to receive them.
SMS & Mobile Information
Mobile information, including phone numbers and SMS consent, is used to communicate with you about your request or project. We do not sell or share mobile information or SMS consent with third parties for their marketing or promotional purposes. Message and data rates may apply. You may reply STOP to opt out of text messages or HELP for help.
Information Sharing
We do not sell your personal information. We may disclose information to service providers that help us operate our business or communications, when reasonably necessary to provide services you requested, or when required by law. We do not share your personal information with third parties for their independent marketing purposes.
Data Security & Retention
We use reasonable administrative and technical measures to protect information in our possession. We retain information only as long as reasonably necessary for business, legal, recordkeeping, and service purposes.
Your Choices & Rights
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and recordkeeping requirements. You may also opt out of SMS communications at any time by replying STOP.
Contact Us
Questions about this Privacy Policy can be sent to title24proservice@gmail.com or by calling or texting 925.298.0909.